How Can I Become A Better Listener?
Transcript
Speaker 1: (00:00)
How can I become a better listener?
Speaker 2: (00:07)
I'm trying to sound as helpful as I possibly can. But by doing that, by listening. When you feel the urge to interrupt, not doing it. When you listen, actively listen by... If you feel the need to speak, make sure you speak about something that the person you're talking to and listening to has said. And don't feel the need to answer the potential questions that they, they, that you think they're posing. Cause they may know may well not be. So how do I listen better really is by doing that. Actively listen. Don't try to listen, listen. You'll notice when you're actually doing it, that it's different to trying to listen
Speaker 1: (00:41)
What's the difference between actively listening and trying to listen?
Speaker 2: (00:44)
Trying to listen means that you're... You're sort of contriving to do it. You're really forcing yourself to listen. But if you're genuinely interested and you want to engage with that person, you won't need to try. You'll be interested in what they've got to say. So there needs to be a real understanding about why am I in this conversation? Why have I got this person in my employment? Or why am I speaking to this potential client? And if I'm not genuinely interested, then I'm going to be trying to listen and it's not going to be real.