If there’s one thing that makes me furious, it’s the notion that coaching is a one tool job. Too many coaches are out there telling businesses that all it takes to help resolve performance issues in their organisation is this one magical product. What rankles me, in particular, is the fact that these people must know that what they are saying is total nonsense, because anyone with any knowledge of coaching techniques is well aware that there are a whole host of options out there to work with. Given that we have such a range of effective, insightful tools at our disposal, why would anybody use just one?
Finding the right coach
At the beginning of any coaching journey, a client is seeking the coaches help to motivate them and/or their team to achieve their full potential. Thankfully, we live in a modern age where many leaders understand that building a healthy workplace culture and looking after employee well-being is a fundamental part of success. Research proves that happy employees who are engaged in their jobs are more productive, and the more productive a team is, the more positive their impact is on the company’s bottom line. If there were just one product to help you evolve a team from a standing start to peak performance, it would be world famous and everyone would be using it. Any coach who tells you this mythical tool exists is doing you a disservice. Only a combination of coaching techniques can help you achieve great results, so find a coach who has a whole suite of them.
Deploying the power tools
Rather like a plumber who needs a whole toolkit to fix your heating system, not just a solitary spanner, the right coach will come prepared.
When I work with clients, I begin by using the Gallup CliftonStrengths assessment with every member of the senior management team to learn more about their natural talents. This assessment takes under an hour for each person to complete and the results are powerful, delivering insight into their areas of strength and how to fine tune them. Our coaching clients will then have an in-depth discussion about the assessment results so they can understand more about their abilities and how to harness them.
Although Gallup CliftonsStrengths delves into motivation, I also use a tool for mapping motivation to learn more. What’s great about this tool is that it can be used time and again to monitor motivation and see how it shifts and changes during the course of a coaching journey. The work we do is designed to help people grow and evolve. By using this tool, we can see how their progress changes their motivation and understand what matters to them most at every stage.
There is nothing passive about my coaching, so goal-setting and tangible progress are fundamental. I introduce them to techniques including the GROW Model and the Slight Edge and help my clients identify and set goals, put in place strategies to meet them and tangible ways to measure their achievements. I tend to work with busy working people who can’t dedicate every moment of their day to personal growth. Proven techniques like the Slight Edge help to demonstrate how easy and achievable change is when you approach it in small but consistent steps.
Getting the job done right
These tools are just some of those that I have in my coaching toolkit, and I wouldn’t want to be without any of them. It’s not about finding the next shiny solution to throw at a problem for me, it’s about studying and deploying tried-and-tested techniques to enrich the coaching process and achieve meaningful outcomes with every client. You wouldn’t let a heating engineer armed with just a spanner undertake a full boiler replacement, so keep that standard in mind when you are finding the right coach for your organisation.
If you have any questions about coaching and the tools we use, please contact me on 01603 567794 or email firstname.lastname@example.org.